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Privacy Terms

General Information

CarobTreeLane is committed to protecting your privacy. CarobTreeLane will only collect, use, disclose and store any personal information in accordance with the Maltese Data Protection Act 1998 (the "Act") and this privacy statement.

This privacy statement discloses the privacy practices for the CarobTreeLane.com website, which may be accessed through www.CarobTreeLane.com. This privacy statement (together with the CarobTreeLane Terms and Conditions of Service and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By agreeing to use CarobTreeLane's products and services you agree that you will allow CarobTreeLane to use your personal information together with any sensitive personal information, such as your ethnic origin, in conformity with the processes set out in the CarobTreeLane Terms and Conditions of Service and this privacy statement.
For the purpose of the Act, the data controller is Carobtreelane of BS Buildings, Mosta Road, Lija, Malta, EU.

What Information We Collect

The types of information that CarobTreeLane collects fall under two general categories: personally identifiable information (PII) and non-personally identifiable information (non-PII) including "sensitive personal data" as defined in the Data Protection Act 1998. PII consists of any information which can be used to specifically identify you as an individual, whereas non-PII consists of aggregate information or any information that does not specifically identify you as an individual. The following sections describe how your PII and non-PII are collected by us, and how we use such information.


Cookies and Other Technologies Used for Collection of Your Information


  • Log Files. Any time you visit the CarobTreeLane website, we gather certain information about your use of our website (such as your IP addresses, browser type, referring/exit pages, platform type anddate/time stamp) to administer the site. This gives CarobTreeLane an idea of which parts of our site users are visiting. We do not link any of the information in our log files to any other information that would enable us to determine your actual identity. This means that a user’s session will be tracked, but the user will be anonymous. We do not share your log files externally.

  • CarobTreeLane Cookies. We use “cookies” to keep track of some types of information while you are visiting our website or using our services. Cookies are very small files placed on your computer, and they allow us to distinguish repeat visitors from new visitors. They also allow us to save user preferences so that we can continue to develop and improve our service offering.

  • Your Cookie Choices. You may choose to accept or reject cookies by changing your internet browser setting. However, we rely on cookies for the proper operation of our website and if your browser is set to reject all cookies, the website will not function properly. Users who refuse cookies assume all responsibility for any resulting loss of functionality. For additional information about managing cookies, please visit http://www.allaboutcookies.org/. Keep in mind that cookies are unique to each computer. In order to opt-out of data collection by the use of cookies on any of your other devices, you will be required to repeat this process on each device.

Other Information We Collect


  • Registration/Subscription Questionnaires and Personality Profiles. When you register for or subscribe to any of CarobTreeLane’s services, we collect a wide variety of information which we use in order to better understand your personality, find compatible matches which offer the highest possible chance of a successful long-term relationship, or help you grow and strengthen your most important relationships. Based on your answers to our proprietary questionnaires, we build a personality profile which we then use to offer you compatible matches in our matching service. Your individual responses to the questions in our intake questionnaires will be visible by all other users on the site Information collected during the intake questionnaire which is shared with other users of CarobTreeLane will be displayed in the site with your profile.

  • Aggregate Information. In addition to the personality profile described above, we collect certain information from you, such as your first name, location, age, occupation, height, ethnicity, and religion, in order to provide more details about you to your matches and users of CarobTreeLane’s services. By providing such information to us, you acknowledge that CarobTreeLane has the right to disclose such information to other users in connection with CarobTreeLane’s services. You may choose to provide us with your photo and by providing us such content, you agree that we may make them available to all users of CarobTreeLane services. We do not disclose your PII to your match candidates or other users of CarobTreeLane’s services.

  • Purchase Information. To process subscriptions purchases, we use PAYPAL services. All details are securely stored within PAYPAL's secure environment. No data whatsoever is stored within CarobTreeLane.

  • E-mails. We require an e-mail address from you when you register for our services. For paid services you will receive one email notification that your order has been completed. You will be similarly notified of subscription renewal transactions when they occur. E-mail contact information provided by you is also used primarily to notify you of potential match candidates identified by CarobTreeLane based on your matching criteria and profile. Once you begin CarobTreeLane’s registration process, if you have consented to us doing so, we may also occasionally send you newsletters and e-mail you notifications of special events, product offerings, promotions or special discounts at CarobTreeLane. If you have started, but not completed, the registration process, we may also send you email messages encouraging you to complete the process and become a subscriber. All of the email messages we send you may contain code that enables our database to track your usage of the emails, including whether the email was opened and what links (if any) were clicked. If you would rather not receive emails about new products, promotions or other noteworthy news, please see the section below labelled “Choice/Opt-out”.

  • Demographic and Profile Data. Demographic and profile data is also collected at our site. We use this data to tailor our visitors’ experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. Some of this information (i.e., customer demographic information) may be shared with advertisers on a non personally identifiable basis.

  • Online Survey Data. We may periodically conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of our services. You may also volunteer for certain surveys that we may offer to our users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation. We do not link the survey responses to any PII, and all responses are anonymous.

  • Use for Research. In addition to the uses outlined above, by using CarobTreeLane.com, you agree to allow CarobTreeLane to use anonymized information from you and your experiences through the Services to continue CarobTreeLane’s research into successful relationships and to improve the Services. This research, conducted by psychologists and behaviour research scientists, may be published in academic journals. However, all of your responses will be kept anonymous, and no PII will ever be published.

Disclosure of Your Information to Third Parties


  • Disclosure By Law. You acknowledge and agree that CarobTreeLane may disclose information you provide if required or permitted to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend CarobTreeLane’s, or a third party’s, rights; or (3) protect someone’s life, health or safety, such as when harm or violence against any person (including the user) is threatened.

  • Disclosure to Protect Abuse Victims. Notwithstanding any other provision of this Privacy Statement or the Terms and Conditions of Service, CarobTreeLane reserves the right, but has no obligation, to disclose any information that you submit to the Services, if in its sole opinion, CarobTreeLane suspects or has reason to suspect, that the information involves a party who may be the victim of abuse in any form. Abuse may include, without limitation, elder abuse, child abuse, spousal abuse, neglect, or domestic violence. Information may be disclosed to authorities that CarobTreeLane, in its sole discretion, deems appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies, or court officials. You hereby acknowledge and agree that CarobTreeLane is permitted to make such disclosure.

  • Information Transferred Overseas. We process all information, including your PII, via our servers and networks located in the United States or other countries. By using our services and expressly assenting to this privacy statement, you have consented to the overseas transfer of your PII solely for the purpose of providing you the services for which you have registered or to which you have subscribed. We reserve the right to transfer your PII back to the UK. As described herein, we take the utmost care to protect your PII from unauthorized disclosure to any third party.

We will only share your information with third parties in the ways defined in this privacy statement.


Age Restrictions

Our age restrictions are set forth in our Terms and Conditions of Service. We do not target our site or service to children under the age of 16, and any information we may receive from users we believe to be under the age of 16 will be purged from our database.


Security

CarobTreeLane has extensive security measures in place to protect the loss, misuse and alteration of the information stored in our database. We will exercise reasonable care in providing secure transmission of information between your computer and our servers, but given that no information transmitted over the Internet can be guaranteed 100% secure, we cannot ensure or warrant the security of any information transmitted to us over the Internet and hence accept no liability for any unintentional disclosure.


Links to Other Sites

CarobTreeLane is not responsible for the privacy practices or the content of other websites that may be linked to this site or of any third party advertisers.


Choice/Opt-Out

We generally retain your PII only for so long as is necessary for the purpose for which it is used, or required by law. As an CarobTreeLane member, you may use the following options for removing your information from our database or if you wish to opt out of receiving future communications

You can opt-out of receiving promotional emails and newsletters by clicking on “Settings” option on your CarobTreeLane account page. Un-check any “Email Settings” accordingly.


Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a small administration charge to meet our costs in providing you with the details of the information we hold about you.


Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with the CarobTreeLane website, you can contact:

Site Administrator
Carobtreelane
BS Buildings
Mosta Road,
Lija LJA9012,
Malta
EU


Acceptance of Privacy Statement

Your use of our website, including any dispute concerning privacy, is subject to this privacy statement and the Terms and Conditions of Service.

Any changes we may make to our privacy statement in the future will be posted on this page. Your continued use of any portion of our website following posting and/or notification of the updated privacy statement will constitute your acceptance of the changes.


Effective Date


This privacy statement was last revised on November 14, 2012.
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